Frequently Asked Questions
Are the products suitable for all coat colours and skin types?
Yes! Our products are 100% natural and skin-friendly , suitable for all coat colors and even for sensitive horses.
How do I activate the Nano Silver technology in the gloves?
The Nano Silver technology is activated by washing the gloves according to the washing instructions before using them for the first time.
What are the washing instructions for the products?
With every order, you'll receive complete washing instructions . This way, you'll know exactly how to wash and care for gloves, towelettes, and other items, ensuring they last and function optimally.
How do I use the MINI polishing glove?
The MINI polishing glove is ideal for small areas like noses, eyes, or spots, as well as for cleaning boots and bridles. Moisten lightly under running water before use.
How do I use the drying towels?
Drying towels are perfect for drying after washing or for an extra shine as part of a complete grooming routine.
What's the difference between the pink, white, and beige gloves?
- Pink: daily care, touch-ups and finishing touches
- White: for stubborn dirty stains on coat, tail and mane
- Beige: To remove sweat after riding, use beige first, then pink for extra shine.
How do I remove stubborn dirt?
In case of heavy soiling, you can pre-clean the gloves or cloths with the Nano Silver Soap Bar and then wash them in the washing machine.
Where can I buy the products?
Our products are available through our webshop and at selected retailers . A list of all stores can be found on the Retailers page.
Are the products also available online?
Yes, you can easily order them through our webshop or through partners such as [Follow My Hooves] .
How quickly will my order be delivered?
Orders are typically shipped within 3–5 business days . Pre-orders are subject to specific delivery dates listed with the product.
Can I return or exchange my order?
Yes, returns and exchanges are possible within 14 days of receipt, provided the product is unused and in its original packaging.
What makes Clean Your Horse products unique?
Our products combine natural ingredients with innovative Nano Silver technology , making them effective against bacteria and fungi without harming the skin.
Are the products sustainable?
Yes, our products are reusable, biodegradable and made of high-quality, skin-friendly materials .
Can I give Clean Your Horse products as a gift?
Absolutely! The products and Advent calendars are perfect gifts for horse lovers.
How can I become a partner or ambassador?
We have special programs for stores, online stores, and influencers. More information can be found on the " Become a Partner " and " Ambassadors " pages.
How can I contact you with questions?
You can reach us via info@cleanyourhorse.nl or the contact form on the website.
Another question?
Have a question not listed here? No problem! You can reach us via our live chatbot , email , or the contact form on our website. We're happy to help!